PRIVACY
Effective Date: [Insert Date]
At Kandem Music (“we,” “our,” or “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, forms, or other online interactions.
1. Information We Collect
We collect personal and creative information only when voluntarily provided by you, including:
Contact Information: name, email address, and message details from our forms or email inquiries.
Artist Submissions: demo links, bios, lyrics, or creative works submitted for evaluation or recruitment purposes.
Website Analytics: anonymous data such as page views, browser type, and location, collected through tools like Google Analytics.
Payment Information: billing and payment details if you purchase services, merchandise, or other offerings from Kandem Music.
We do not collect unnecessary personal information or share it without your consent.
We use collected information to:
Respond to your inquiries and communications.
Evaluate artist submissions for recruitment or collaboration.
Process payments for products or services you request.
Improve website functionality, performance, and user experience.
Send updates, newsletters, or promotional materials (only if you opt in).
You may unsubscribe from communications at any time using the link provided in our emails or by contacting us directly.
Kandem Music takes data protection seriously. We use appropriate administrative, physical, and digital security measures to protect your information from unauthorized access, alteration, or disclosure.
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
We do not sell, rent, or trade your personal information.
We may share limited data only in the following cases:
With trusted service providers (such as payment processors or email platforms) who assist us in operating our business.
When required by Canadian law, regulation, or legal process.
To protect the rights, property, or safety of Kandem Music, our users, or the public.
All third-party partners are required to keep your data confidential and use it only for the agreed purpose.
By submitting demos, music, or creative works to Kandem Music, you acknowledge that:
Your submission is voluntary and not confidential.
We may internally share your materials for review or evaluation purposes.
Any formal collaboration or signing will require a separate written agreement detailing rights and ownership.
If you wish to withdraw a submission, you may contact us, and we will remove your materials from our internal systems when possible.
Our website may use cookies and analytics tools to better understand visitor interactions.
Cookies are small text files stored on your device that help us improve site performance and usability.
You may disable cookies through your browser settings, but some website features may not function properly as a result.
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.
You may request deletion of your personal data by contacting us directly.
Under Canadian privacy laws (PIPEDA), you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Withdraw consent for future communications or processing.
To exercise these rights, please contact us at the email address below.
Kandem Music does not knowingly collect personal information from individuals under 16 years of age.
If we become aware that a minor has submitted personal information without parental consent, we will delete it promptly.
We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised “Effective Date.”
Continued use of our website after updates are posted constitutes acceptance of the revised policy.